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Quick Start Guide

Requirements 

  • A Device

  • A Display

  • A Mounting Bracket

  • HDMI Cables (Quantity depends on the number of connected monitors)

  • Windows PC (Minimum requirements):

    • Processor: 2.3 GHz or higher

    • Memory: 4 GB RAM

    • OS: Windows 11 or 10 (32/64-bit)

Hardware Connection

➊ Plug SX5 Stick directly into the HDMI port of your display.

Tip: Use an HDMI 2.1 port whenever possible for optimal 4K high-definition playback.

➋ Step 2: Connect the power. (Option B is highly recommended for stable operation)

  • Option A: Connect to the display's USB port (5V/1A or higher).

  • Option B (Recommended): Connect the power adapter to a wall outlet to prevent potential reboots caused by insufficient power.

Option A
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Option B
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Network Setup & Device Registration

  • Press the ➊[Menu] button on the remote to display the ➍[Top menu].

  • Use the ➋[Navigation] button to select ➎[NETWORK SETTINGS], then press ➌[OK] to open ➏[Network & Internet].

  • Select your Wi-Fi from the list and connect.

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CONNECTPlayer Remote Connection Setup

📌 Note

If the CMS and devices are connected to the same network, CONNECTPlayer Remote Connection setup is not required.

In this case, please skip the CONNECTPlayer Remote Connection setup and proceed to the Device Registration section below.

Remote Connection is only required when the CMS and devices are located in different locations.

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By enabling Remote Connection, you can manage multiple devices located in different places from the CONNECTPlayer CMS installed on your local PC. This setup only needs to be completed once.

  • Step 1: Install CONNECTPlayer CMS

Install and run CONNECTPlayer CMS.

​

  • Step 2: Open the Remote Connection Menu

Click ➊ User in the top-right corner, then select ➋Remote Connection.

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➊

➋

  • Step 3: Enter the Activation Code

Enter the ➌ Activation Code provided by your reseller.​

​

  • Step 4: Activate Remote Connection

Click the ➍ Activate Remote Connection button. When activated for the first time, the required remote connection components may be installed automatically. On Windows, an administrator approval dialog may be displayed.

When the setup is complete, ➎ Status changes to On.

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  • Step 5: Configure Port Forwarding

Configure port forwarding on your router so that remote devices can connect directly to the CMS.

Refer to the ➏ Port Forwarding section shown on the Remote Connection screen above.

📌 Values to enter on your router:

Protocol: UDP / Port: 41641 / Target IP: 192.168.XXX.XXX

※ Set the ➐ Target IP to the value displayed in the Port Forwarding section of the Remote Connection screen.

  1. Open the Router Administration Page

Open your router's administration page in a web browser.

How to find the router address

  1. Press Windows + R

  2. Type cmd

  3. Run ipconfig

  4. Find the Default Gateway address

  5. Open the address in a web browser

2.  Add a Port Forwarding Rule

In the router administration page, locate one of the following menus (​Port Forwarding / Virtual Server / Port Mapping / NAT)

Enter the protocol, port, and target IP identified in Step 5, then save the settings.

※ The menu names and screen layouts may vary depending on the router model, but the required values (UDP, 41641, and the target IP) are the same.

Registering Your Device

➊ Once the device has finished booting, the Device ID (e.g., ABCD-1234) will be displayed on the screen.

➋ On the Devices page in the CMS, click the New Device button in the upper-right corner.

➌ Enter the 8-character Device ID shown on the device screen to register the device.

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​​Upload Media Files​

➊ Navigate to Media page and click New Media to open the upload window.

➋ Drag and drop files from your computer into the upload window.

➌ Click Upload.

➍ Once the upload is complete, the media files will appear in the Media page. Click Deploy to Devices icon to open the Device Transfer window, where you can select a device to send the media to.

➎ Click Deploy to Devices. The selected device will download the content and automatically begin playback when the download is complete.

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White-label branding, OEM development, and regional market customization.

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